NAME: Dale
CLAIM TYPE: Hail Damage
LOCATION: Roof
ESTIMATE
Before: $177 Settled: $38,756.90
THE SITUATION
The insurance company said there was no damage to the roof. The first estimate was for $177 where the original adjuster found damage to the siding, gutters, and fence. The insurance company hired an engineer where they claimed no damage to the roof in their report.
At Midwestern, we immediately became involved and emailed the insurance company pictures demanding they have an adjuster meet with us and the engineer to look at the roof. We circled some of the damage showing the adjuster and the engineer plainly. The engineer claimed the sun light had changed in the last few minutes allowing our team to better see the damage from what he could see only a few minutes earlier.
THE SOLUTION
Luckily, the adjuster was not happy with the engineers comment and agreed with our team about the damage to the roof. The insurance company ended up agreeing on replacement of the roof and the claim was settled for $38,756.90
“My insurance company initially looked at the roof and agreed to only $177 worth of damage. The insurance company hired an engineer to represent them…Midwestern was able to show the engineer the damage and negotiated the claim to replacement of the entire roof!”
– Dale
